Frequently Asked Questions
Got questions? You're in luck, because we have answers. Below, are the most popular questions!
If a product has accidently broken in transit, I will either refund or send you out a new sign.
However, I don’t exchange or refund for any change of mind, but you wont want to anyways.
To view our full return policy please click here
Please allow a maximum of 3 weeks for your order to be made [usually it takes 1-2 weeks].
Once your order is made I ship with Australia post or Sendle.
If you choose to send your order via Express this will speed up shipping time, but production time will still remain the same.
Please contact Raw Designs Co if your order is taking longer than the estimated production time.
Or if you need a rush order please get in contact, please note this will incur an extra fee.
To view our full shipping policy please click here
Why? because perfection takes time
No you don’t, we can work together to create a design for your sign if you don’t already have an existing one
Our signs are 100% weather proof and can be constantly exposed to all of the elements.
We understand how temperamental Australia's weather can be.
If you are sticking them to a wall you can hang them with command Velcro strips or if you would like I can add two small holes in the top for hanging.
They are made out of 3mm acrylic
Something else on your mind?
Click here to send us an enquiry on our contact page and I will get back to you as soon as I can